Version 2026-11-07
Founding Trial Terms
These terms govern the managed Masterplan founding beta. They are intended as an early-stage business-to-business trial agreement and should be reviewed against the actual legal entity before external launch.
The trial
Unless agreed otherwise in writing, the founding trial lasts 120 days and includes up to 6 active users, 10 live Standards and one site. Revisions to an existing live Standard do not consume another Standard allowance. No payment card is required. At the end of the trial, Masterplan may make the workspace read-only while continuation terms are discussed.
Customer responsibilities
- Use Masterplan lawfully and only for authorised workplace purposes.
- Keep account credentials secure and give each person an appropriate access level.
- Ensure Standards, training content and assessments are accurate, safe and appropriate for the customer's work.
- Do not rely on Masterplan as a substitute for required workplace safety, professional, regulatory or legal controls.
- Do not upload confidential information the customer is not authorised to process.
- During the founding beta, do not upload special-category data or create accounts for under-18s without prior written agreement.
Beta status
This is pre-release software. Features may change and faults or interruptions may occur. Masterplan will use reasonable care to operate the service but does not provide a production uptime SLA in the founding trial. Customers should retain appropriate source records and business-continuity arrangements for critical processes.
Customer content and intellectual property
The customer keeps ownership of its Standards, training content, uploads and operational data. The customer grants Masterplan the limited rights needed to host, process, back up and transmit that content to provide and secure the service. Masterplan retains ownership of the software, design and platform.
Feedback
Customers may provide product feedback. Masterplan may use ideas and suggestions to improve the product without transferring ownership of the customer's underlying confidential information.
Privacy and data processing
The Privacy Notice applies to Masterplan's controller activities. Where Masterplan processes customer workforce personal data on the customer's behalf, the Data Processing Terms form part of these trial terms.
Ending the trial
Either party may end the founding trial by written notice. On termination, Masterplan will provide reasonable assistance for export/return and deletion consistent with the Data Processing Terms, technical backup cycles and applicable law.
Liability
Nothing in these terms excludes liability that cannot lawfully be excluded. Because this is a free founding beta, customers should not use it as the sole system for safety-critical or legally indispensable records until the service has been independently assessed for that use. Any final commercial liability framework should be agreed before paid production use.