Last updated 7 November 2026
Privacy Notice
This notice explains how Paul Weller traing as Masterplan handles personal information when people visit the website, request a trial, hold a Masterplan account or contact support.
Who is responsible?
For Masterplan's own website, account, trial-request, support and security administration, Paul Weller traing as Masterplan acts as controller. When a customer organisation uses Masterplan to manage its workforce training, Standards, assessments and competence records, that customer normally determines why that workforce information is processed and Masterplan normally acts as its processor under the Data Processing Terms.
Information we handle
This can include names, work email addresses, company and team details, account/access information, training assignments, knowledge attempts, assessment evidence, competence status, Standards, feedback, support messages, uploaded documents and video, and technical/security information needed to operate the service.
Why we use it
- provide and secure accounts and workspaces;
- deliver requested trials and support;
- operate the Standards, learning, assessment and competence workflows;
- diagnose faults, prevent abuse and maintain security;
- meet legal obligations and handle privacy requests.
For data Masterplan controls directly, the relevant lawful basis will depend on the context and may include performance of a contract, legitimate interests in operating and securing the service, and legal obligations. Customer organisations are responsible for identifying and communicating the lawful basis for their workforce processing.
Founding beta restrictions
Do not use the founding beta for special-category information (for example health information) or create accounts for people under 18 unless Masterplan has agreed this in writing and the appropriate safeguards have been assessed. Do not use Masterplan as the sole basis for automated employment decisions.
Service providers
Masterplan uses hosting/database infrastructure and may use specialist video and email delivery providers. Current subprocessors and relevant transfer safeguards are described in the Data Processing Terms and Security page. Customer operational data is not sold to advertisers.
Cookies
Masterplan currently uses only cookies/storage needed for sign-in, session security and CSRF protection. It does not intentionally set advertising or non-essential analytics cookies in this founding release. If that changes, the consent experience and this notice must be updated before those non-essential technologies are enabled.
Retention
Account and customer-workspace information is retained while needed to provide the service and for a limited period afterwards where necessary for security, legal claims, billing/administration or agreed export/deletion. Customer-controlled personal data is returned or deleted at the end of processing in accordance with the Data Processing Terms, subject to lawful retention requirements and backup lifecycle constraints.
Your rights
Depending on the circumstances, UK data protection law may give you rights of access, correction, erasure, restriction, objection and portability. For workforce records, first contact the organisation that provided your Masterplan account because it is normally the controller. You can also contact edward.weller@masterplan-management.com. You may complain to the UK Information Commissioner's Office.
Contact
Email: edward.weller@masterplan-management.com
Address: St Mathews Close